It can be tough deciding if an illness or injury requires a trip to the emergency room, urgent care center or your doctor's office. Mercy Nurse On Call is a nationwide telephone triage service, providing expert health advice from experienced Registered Nurses, 24 hours a day, 7 days a week.

Listen to a typical call

Learn more about partnering with us to provide service to your employees, plan members or patients.

Patient Rights and Responsibilities

URAC accredited call center